Changes to subscription payments starting Q1 2025
01 Oct 2024
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Hi everyone! I wanted to share an important update regarding our subscription payments, starting from Q1 2025.
Currently, payments are taken every 3 months from your original sign-up date, but moving forward, we will be shifting to a set schedule.
Here’s what you need to know:
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Your first payment will still be on the date you sign up.
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After that, all recurring payments will happen on these set dates:
1st January
1st April
1st July
1st October
Additionally, new subscriptions will open at 9 AM on the 2nd of January, April, July, and October.
An email will be sent to all subscribers closer to November, as anyone with a subscription renewing in December (and onwards) will have their payments moved to 1st January.
We’ve made these changes due to Shopify’s updates to their back-end systems, and after reviewing options, this is the best way to ensure our subscriptions continue smoothly, instead of moving to one-off boxes only.
Thank you for your understanding and support as we navigate these changes! If you have any questions, feel free to reach out.
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